FAQ

General:

Video:

Collaboration:

General

How much bandwidth does the Magor TeleCollaboration system use?

Magor extends the basic principle of scalable video with segmentation and adaptation to ensure a quality video experience across a broad range of network bandwidths. Full 1080p@30fps utilizes 1.6Mb/sec.

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Do we require a special room to use a Magor TeleCollaboration system or can we use the system anywhere in our workplace?

A special room is not required. Magor TeleCollaboration systems are ideal for individual workspaces, offices and meeting rooms. Click here to learn more about the following systems:

  • HDSolo, a single-screen, single-camera system is ideal for people who need to frequently collaborate with remote teams and off-site parties using up to six simultaneous video and collaboration sessions.
  • HDDuo, a two-screen, one- or two- camera system, is ideal for busy professionals and small teams who need the flexibility of two screens to support up to 12 simultaneous video and collaboration sessions.
  • HDTrio, a three-screen, two- or three-camera system, is ideal for geographically dispersed teams and teams that need to collaborate with off-site parties using up to 18 simultaneous video and collaboration sessions. « Top

Where can I get more information?

Magor’s channel partners are available to help.  Click here to visit our Partners page and find a partner that can assist you with your telecollaboration needs.

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Does Magor TeleCollaboration interoperate with other vendor’s systems?

Magor TeleCollaboration provides interoperability with other vendors’ systems while ensuring all Magor video, audio and collaboration capabilities are preserved.  « Top

Video

Does the Magor system support 1080p resolutions?

Yes. 1080p (1920X1080) is the native resolution for all Magor TeleCollaboration systems. Depending on your network’s characteristics, other video settings may be used to ensure an optimal user experience.
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What happens to the video’s characteristics as available network bandwidth changes?

A network’s available bandwidth can change rapidly, increasing and decreasing. Magor systems continually monitor your network’s characteristics and adapts in real time, adjusting, both up and down, video resolution, frame rate and compression level, to ensure an optimal user experience at all times.

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Can a computer’s VGA video output be shared through the Magor TeleCollaboration?

Any VGA source can be shared with all participants. The VGA source is integrated within their session in view-only mode. Many competitors consider sharing VGA video as collaboration. This definition falls short of Magor’s visual collaboration capabilities, such as file, application and computer desktop sharing. « Top

Collaboration

Are the collaboration capabilities integrated or are they an add-on?

Magor’s advanced collaboration capabilities are fully integrated into the visual experience. Computer desktops can be easily shared with all session participants without the need for additional software.

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If I'm sharing an application through Magor TeleCollaboration, do all users collaborating need to own a license for the application?

No. Only the computer originating the sharing of the application requires an application license.  « Top

If I’m in a session and I want to add a participant, do I need to end my current session and start a new one?

No. This is where a communications architecture that is peer-to-peer excels over one that uses an MCU. With Magor TeleCollaboration, you simply add participants as required. Further, any participant can leave a session with no affect on the remaining participants. « Top

Can I participate in a collaboration session while I’m travelling?

Yes. You can connect to a collaboration session with a browser and an Internet connection. The audio portion of the session is accessed by phone.  « Top

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